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EASY LANDON PRIVACY NOTICE POLICY

Effective Date: 20/01/2025

 

At Easy LandOn, we are dedicated to safeguarding your privacy across all our interactions, including when you visit our website. This Privacy Notice explains how we collect, use, and protect your personal information when you use our relocation services or interact with our website.

 

1. Who We Are
We are Easy LandOn, a UK limited company providing relocation services to both private and corporate clients. As the data controller for our website interactions and services, we are responsible for how we handle your personal data. For any questions regarding your personal data, you can contact us at:

 

2. What Personal Data We Collect
We gather the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, date of birth (for visa processes).

  • Address Information: Current and intended UK address.

  • Family Details: Number of family members, and ages of children for school research.

  • Financial Information: Budget information for rental and living cost simulations.

  • Preferences and Requirements: Lifestyle preferences, work location, preferred schools, etc.

  • Immigration and Visa Data: Passport details, visa application details, employment information.

  • Utility and Service Arrangements: Details needed for setting up utilities and services.

 

Website Data Collection:
When you visit our website, we collect:

  • Cookies: We use cookies to enhance your experience, analyse our traffic, and customize content. You can manage your cookie preferences through your browser settings.

  • Form Data: If you fill out any forms on our site, we collect the information you provide to respond to your inquiries or subscribe you to our communications with your consent.

 

3. How We Use Your Personal Data
We use your personal data for:

  • Providing Relocation Services: Including consultation, property search, school research, immigration advice, and settling-in services.

  • Marketing Purposes (with consent): To send you newsletters, promotions, and information about new services.

  • Legal Compliance: To comply with legal obligations, such as GDPR, tax laws, and regulatory requirements.

  • Service Improvement: We may analyse form responses and website usage to understand your needs and enhance our service delivery or website functionality.

 

Use of Website Data:
Data collected from our website is used to:

  • Improve the functionality and user-friendliness of our site.

  • Send newsletters or marketing communications if you've opted in.

  • Understand user behaviour for site optimization, with data anonymized where possible.

 

4. Legal Bases for Processing Your Data
We process your personal data on the following legal bases under GDPR:

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  • Contractual Necessity: When processing is necessary to perform a contract with you (e.g., to process your orders or provide services).

  • Consent: When you have given us explicit consent to process your data (e.g., for marketing communications or cookies).

  • Legal Obligation: When we are required to process your data to comply with the law (e.g., tax reporting or regulatory obligations).

  • Legitimate Interests: When processing is necessary for our legitimate interests (e.g., fraud prevention, improving our services, or website optimization) unless overridden by your rights.

 

5. How We Share Your Personal Data
We may share your personal data with:

  • Service Providers: Including payment processors, hosting providers, letting and tenant referencing agencies, marketing platforms, and legal counsel for immigration-related services.

  • Legal Authorities: We may disclose your data to comply with legal obligations or respond to lawful requests from public authorities.

 

6. International Transfers of Data
We store your personal data on secure servers located in both the European Union (EU) and the United Kingdom (UK). We ensure compliance with GDPR for all data transfers. For transfers outside the EU/UK, we use Standard Contractual Clauses to ensure your data's protection.

 

7. How Long We Retain Your Data

  • Service Data: Retained during the active service period and for up to 7 years for legal, tax, or compliance reasons.

  • Website Data: Retained only as necessary for the purposes for which it was collected, or as required by law.

 

8. Your Rights
You have rights regarding your personal data:

  • Access, Correction, Erasure, Restriction, Data Portability, Objection. To exercise these rights, please contact us at Info@easylandon.co.uk We aim to respond within 30 days.

 

9. Security of Your Data
We implement stringent security measures like encryption, access controls, and regular security assessments to protect your data across all platforms, including our website.

 

10. Changes to This Privacy Notice
We may update this Privacy Notice. If significant changes are made, we will notify you by email or by posting a prominent notice on our website, potentially requiring new consent for certain uses.

 

11. Contact Us
If you have any questions or concerns about this Privacy Notice or how we handle your personal data, please contact us using the details provided above.

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